Invest in Your Future

What you'll get:

 Soft skills

• The Best Learning Strategies
• Customer Service 2.0
• Effective Communication skills
• Conflict management 

Essential Technical Skills

• Efficient use of your Web browsers.
  • Edge
  • Chrome 
• OneNote
• Teams 
• Various methods for troubleshooting. (examples included)

Empower yourself with the knowledge and skills to manage, and troubleshoot as a professional Call Center Agent with confidence!