CUSTOMER SERVICE 2.0
Customer Service Excellence
Deliver Service That Shines.
Become the kind of agent people remember โ for all the right reasons.
Master modern customer service strategies that create loyal customers and better reviews.
Customers donโt remember what you said.
They remember how you made them feel.
โ What youโll learn:
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5-star call flow structure
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De-escalation techniques for tough clients
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Empathy without burnout
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Personalizing support at scale
๐ฏ Perfect for:
Anyone working in support, sales, retention, or help desk roles