OUTLOOK 365 ESSENTIALS
Effective Business Communication
Look Professional. Stay Organized.
Master Outlook 365 and communicate like a leader.
Learn how to organize your work, streamline your tasks, and boost your confidence using Windows 11 like a pro.
Email doesn’t have to be stressful.
This course teaches you how to use Outlook 365 to manage your messages, schedule, and daily tasks — all while looking sharp and staying on top of your workload.
Emails, calendars, tasks — learn to use Outlook to boost your productivity and stand out at work.
✅ What you’ll learn:
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How to manage inbox overload
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Calendar hacks to always be on time
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Email etiquette for call center pros
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Rules, automations, follow-ups & flags
🎯 Perfect for:
Call center agents, support professionals, virtual assistants