Advanced Digital Organization

Discover the digital systems that help top-performing agents plan, collaborate, and never lose track of ideas.

This course shows you how to use OneNote and Microsoft Teams together to stay focused, manage projects, and collaborate effectively.

✅ What you’ll learn:

• Create powerful note systems in OneNote

• Share & manage information inside Teams

• Teams connected to Outlook 365 calendar

• Personal productivity habits for remote agents

• Collaboration best practices

🎯 Perfect for:
Call center agents, remote workers, team leads